SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of attractivewigs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of attractivewigs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's an amazing product. My hair is sparse. I once thought about buying a product that grows hair, but since I don't know if it is really useful, I never bought anything. After reading the review, I decided to try it out and buy it. I have been using it for nearly 2 weeks and can actually see new small hair coming in. I am very happy, I will recommend this product, so if your hair is sparse, please try it and you will be surprised.
I have been using it for the second week. In any case, the product, as described, exudes a pleasant fragrance. This kind of product usually has a long time before it will have obvious results. I have grown a lot of new hair and I will stick to it.
I have already bought this product in 2 copies and I felt a slight improvement using morning and evening this product and so I just bought 4 hoping for a fast regrowth.
I bought 2 bottles, and after 1 week of testing, so far, it works well. It will continue to be used in the future and will be continuously updated. I think I will buy it again.
Delivery takes less than a month. The packaging is very good. The results are also great, and the hair is getting more shiny. Thank you very much store.
The second time I bought it, it was still so fast. The store was very good. The service was very enthusiastic. The questions were answered quickly. The effect is very good, I am happy for my hair.
The taste is very good, it is very convenient to use, you can directly drip on the bald head, and then gently massage with your fingers, great product!
My hair has been very good, but it is very sparse and very dry, and the hair loss is more serious. My hair is getting less and less. I started to worry. After I used this product, it looks healthier. Shining! I feel extremely happy! I ordered a new one and I will continue to take it because I am afraid to fall again when I stop! I recommend
The product is great. My hair feels thicker and drier than usual, it will definitely reduce hair loss, and I am more and more certain that if I continue to use it, I believe my hair will become healthier!
Shipped goods quickly! This tool works! The ingredients are no different from the original ingredients (can be compared), and the problem of scarce hair causes cheers! Good adhesion to skin and hair. As long as the tool works, I think my head is a long time for my problem. Thank you! I will order again!
I only bought one bottle because I am worried that this product is not as good as described. I have used it for a while and I feel that this product works well. The liquid will quickly decompose and absorb on the skin. Long-term use does not cause itching, burning, dandruff or redness. I like this medicine. During this time, the hair became less annoying, and the roots themselves were really enhanced, and the fluffy hair appeared. I will buy more
The serum that grows hair needs to be used for a long time to achieve the desired effect. The capacity of the bottle is very small. I bought two bottles and the appearance is very beautiful. After applying the massage on the scalp, I can feel it is absorbing. , a bit hot, but it tastes very fragrant
I started using it about 1 month ago. At first I only felt that my hair loss problem was solved. Later I noticed that the change was that my hair was significantly longer and it felt very good. I hope it gets thicker. My hair looks much healthier now and I will definitely continue to use it.
OK
My hair doesn't fall out very much, and a lot of hair grows on my bald head. I'm so happy, my hair doesn't itch much, the effect is still good, I have confidence in the product, I share the good product with you, I just Use it for more than three months, a very good product