Styles: Jumbo Braids
1.Why the length is not the same as description?
We measure the length of hair when the hair be stretched to straight, the wavy and curl texture hair will be much shorter when compared with the straight hair, pay attention to that before you buy, Thank you!
2.Why the color is not the same as description?
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc.
However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
3.Why the weight is not the same as the description?
Because our product was made by machine, it is normal that it will exist 5-10g error.
4.Why does my hair become tangled?
The hair would become tangled due to dryness, oil&dirt build-up, salt water and not combing (wide tooth comb) out your hair
daily. Make sure to wash and condition your hair at least once a week, and if possible, twice a week would be better. You may
use hydrating drops or consult your stylist for further suggestions.
5.Why does the hair shedding?
After the new product was produced, there will have some floating hair on it, so when your first coming, the floating hair
will fall out, hope you could understand.
6.How long does it last?
This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it last longer.
|Buyer||Real customer reviews|
8 May 2020 23:58
Super long and thick hair, recommend
8 May 2020 02:53
Delivery to alt. Kray 1,5 months.
5 May 2020 01:07
4 May 2020 14:29
I thought it would be thinner and smaller, but I have enough hair) a voluminous braid
3 May 2020 03:51
I put 4 only for the reason that one forgot to put. Well, this time the delivery was almost 70 days, well, very long.
30 Apr 2020 07:51
That's great! Order!
30 Apr 2020 06:54
Thank you all cool recommend
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.