We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very beautiful and lightweight, esquenta but not alisou my hair curly. she should be good pra who ja has a hair smooth. but at price is good
all likes? to use'll on site
came complete, quality is good, heats up fast.
curler super. perfectly packaged. button switch have temperature. a pair of heated seconds. come. ceramic. socket perfectly fit perfectly. the ооочень satisfied!
the price is very good)
iron good! felt satisfied commodity
came in good shape and was on time
week 2 if not come very fast, such неожидалп fast delivery all likes, there are need it off for both cons that is master out, and why незакрывается небыло and box))) стрижках short when heated to 220 is very slim, can enjoy go and so
the whole is fragile, long but hope прослужит
i don't got the product.
really quick and excellent product. recommend this store
good, high quality goods, quite греет at 160. satisfied very stayed product. month order come.
утюжек excellent! working temperature mode, cord length no plastic heated, обжигает hands, satisfied very purchase! to goods!
I'm satisfied. The straightening heats up fast and its good for this price.
Received, looks good quality. need to check
very good
which such as. explains, warm home slack But smooth fine and leaves, quality Price best can be.
moro no brazil. it took almost a 60 days. product is good quality equal the photo.
this flat iron is otimaaaa equal the description, esquenta beautifully, and reached too fast. i'm contentedly