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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, two weeks, tomorrow we will try...
Delivery slightly more than 2 weeks. In the package 45 pieces. I use them for a root perm.
Thank you! long shipping. 45 PCs.
Delivery fast, all Super!!!!
Ordered 45 came 45 fast shipping
Thank you! Package satisfied
Thank you very much! Shipping fast! Everything is fine!
I ordered 2.01.20. Received 18.01.20. All as described and as in the photo. Thank you store!
Foremost well, very practical and very responsible store
Came clips quickly, the quantity corresponds to the claimed, all isprpvnye. In practice has not yet tried
Clips really liked, the volume on them turns out chic. Delivery is fast. Thanks to the store.
Delivery mega fast, everything corresponds to the description
Came for 2 weeks to Moscow. Whole. Thanks to the store for the speed.
Super fast shipping. 14.12 ordered 26,12 already received. Already tried .. super, I recommend
Came in 30 days, immediately after washing the head immediately tried, walked for an hour and a half, but the roots are not dry yet, so that all the time I will keep longer. the effect is very pleased, the third day the volume has not disappeared. photo attached. packing 45 PCs, I took with my mother in half, I needed 16 PCs. all over your head.
The order came quickly, all as in the description-45 pieces, I'm happy. the store is my gratitude. I recommend.
The goods passed quickly. In the dome 45 pieces
Came quickly