SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of attractivewigs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of attractivewigs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The best oil for preventing hair loss and long hair! Anyone with a hair loss problem can try this oil once. I tried more than 10 different products, but none of them helped the hair to regenerate. This oil does a good job. I can even see new hair on my head. It does help hair regeneration. Make the hair thick, I love this product too much.
I have been using the product every day for the past week. It makes my hair smoother and smoother. It does work and I have seen the difference in hair. I also brought two other drops that I mixed together to use
My hair has been very good, but it is very sparse and very dry, and the hair loss is more serious. My hair is getting less and less. I started to worry. After I used this product, it looks healthier. Shining! I feel extremely happy! I ordered a new one and I will continue to take it because I am afraid to fall again when I stop! I recommend
This product started to change after 2 weeks of use. I started to grow new hair and the original hair was stronger. Now I will buy more and I will continue to use it.
After about a month, write down the feedback! After the first use-after massage, the head will feel a little hot, and the back hair will become stronger and stronger, and the hair will not fall at all. It is really a very good product. Thanks the store!
Such an amazing company to buy from, well communication and always puts customers needs first thank you.This product was so effective for me. I used bottles, like it very much.
I was very pleased with the product It made my hair thicker fuller and longer i can notice how good my hair is now. And it was shipped and delivered quickly I just ordered my second bottle and I am hoping by next month my hair loss will be less.
It is very comfortable to apply, without any discomfort, and it feels that the effect is not obvious in a short time. It needs to be used for a long time. In order to restore my hair to health, I will stick to it and I will buy it
Shipped goods quickly! This tool works! The ingredients are no different from the original ingredients (can be compared), and the problem of scarce hair causes cheers! Good adhesion to skin and hair. As long as the tool works, I think my head is a long time for my problem. Thank you! I will order again!
I have been using this product for two weeks and my hair seems to be getting stronger. My hair is very long, so I am not sure if it grows fast, but my hair has become smoother and better combed. From the mirror I see that my hair has become more beautiful, thank you product
The taste is very good, it is very convenient to use, you can directly drip on the bald head, and then gently massage with your fingers, great product!
The package arrives very quickly, the package is very good, and all the necessary information about the ingredients, durability and method of use is provided on the box. The product is a pale yellow liquid and absorbs well. More precisely, apply to washed hair at the base of the hair. After application, the hair is submissive, well combed and less shed. I will continue to use it. I recommend buying!
Well packed, thanks
This is a great product. I ordered for the second time. Low fat oil to moisturize hair and make hair smoother. everything is fine. Favorite product, delivery is very fast. The packaging is also good
Write off after use
I purchased this as a serum for hair loss treatment. I usually make your hair richer and thicker! I usually rub it on my palm and then rub it on my scalp and massage. After that, the hair becomes very soft and healthy.
What a wonderful hair nourishing liquid, I like it too much. Friends and friends at the party said that my hair has become more charming and more fragrant!