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Easy returns and refunds
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Product Details
Customer Reviews (17)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of attractivewigs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of attractivewigs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (17)
Average Rating:
4.7 out of 5
4.7 out of 5
5 stars (12)
4 stars (5)
3 stars (0)
2 stars (0)
1 star (0)
To polish around two weeks. Hair fall out and is their pretty little but is okej
Thank you very much. On March 28 they ordered, on April 8 they received. Nice wig. Thank you.
Really soft and pretty thick
Take long to get this problem is the mails even, already the wig itself loose wires and a little sparse but can make the Sakura I want thank you.
All good
Good and soft but has little hair
Beautiful product, the description is accurate, the mesh is not visible, the hair is not particularly dropped, it looks quite natural. The wig was delivered in a month. Thanks to the store, I will order more)
good for the price. Thin and shiny, great for single or few uses.
The wig looked wonderful! It was nice, thick and matte
Beautiful wig! Recommend that store
magnifique
the wig was kinda thin but if you don't wanna style it then it's fine.
A bit thin, but nice!
Exactly like the image Thanks
It Took a little longer than expected, but arrived in great condition. She fell some wires, but nothing blunt. Like the color.
Cool wig, very sexy. Thank you store
I love it! The hairs aren't too thin so it doesn't tangle easily. Its thick enough so that you don't see the threads underneath. the color is very vribrant and matches the character I was playing perfectly. I 100% reccomend for any costume, cosplay, or even just normal everyday wear.