We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
brought courier is. package шла month. work perfectly.
доставил courier is. as received, проверила. the second включила выключила and it immediately become warm. if нагревалась minute. instead of one click button. nice little's mean. no superfluous. degrees led no. cord meter can slightly larger convenient. my выпримляет on bang thick hair) пупырками was packed with bag only. through доставляли сдек) thank
all is well. straight brought order home. packaging had помята, commodity itself but it is not influenced. device works well heats up fast, super!! price and quality!!!!
came долгожданная my package) half month шла (courier доставил home directly) even what kind is on) heated, and straightens завивает) such as for normal money)))
work well. cost for your good thing. recommend.
all super, cool ironing
rb 2,5 month to shipping заняла. works well завивает and straightens and. cable length body, heated. рвет hair. have a button on/off. goods quality store for thank you
curling iron, such as normal, only much cheaper. came curling iron box not пострадала, attached instruction (russian ломанном on also have). in quality, satisfied.
like, price quality consistent. longer than накручивает but my old. temperature apparently.
goods qualitative, разогревается fast, остывает slowly. color is a little different from представленного.
дошло of a month, far without running issues.
оооочень long, неплохие and so
just slightly basks all super
item matches the description. довольная.
all is very like, satisfied i
all cool, like mom
all is ok, дошло transport company in 10 days, thank you.
Excellent trade thankyou.
in three мурманск rectifier пришёл delivered time-to work. heated very fast, остывает slowly. hair not burn. completely heated handle, very satisfied commodity
, three weeks
not like bad. home brought
match commodity description, compact and very comfortable to дошла. ned 3 region, without damage. thanks and store store!